Privacy Policy

• Account information — such as your email, username, display name, and any bio or avatar you add.
• Content you create — the stories, chapters, comments, ratings, and messages you post, plus drafts, profile text, support requests, reports, and files such as profile pictures and story covers.
• Usage information — such as which chapters you read and your reading progress, bookmarks, library activity, likes, follows, searches, impressions, reading time, and feature interactions. We use this to power features like “continue reading”, recommendations, and aggregate writer statistics.
• Device and technical information — such as push notification tokens, app version, operating system, IP address, user agent, device or installation identifiers, and security fingerprints used to operate the service, prevent abuse, and avoid duplicate counts.
• Visit information — when you open Tinta we record an anonymous device identifier, the day, whether you used the website or the app, and what brought you here (the name of the referring site and any campaign tags in the link, never the full address). If you sign in, we link this to your account. We use it only in aggregate, to understand how people find Tinta and whether they come back, and we do not share it with third parties.
• Diagnostics — crash reports, stack traces, and performance or error information when diagnostics are enabled in the production app.

• to provide and improve the reading and writing experience;
• to show your profile, stories, and activity to other users as intended;
• to keep Tinta safe — including reviewing reports and enforcing our terms;
• to send you notifications you’ve asked for.
• to diagnose failures, secure accounts, prevent spam and fraud, and measure service reliability.

We do not sell your personal information. Content you publish is visible to others as part of the platform. Replies, follows, likes, reading activity, private messages, drafts, reports, and account contact details are not public unless a feature clearly says otherwise.

We disclose information to service providers only as needed to operate Tinta. These include cloud hosting, database, file storage and content-delivery providers; Apple and Google sign-in services; email delivery; Firebase Cloud Messaging for push notifications; and Sentry for production error diagnostics when configured. These providers process information under their own terms and our instructions. We may also disclose information when required by law, to protect users or Tinta, or as part of a business transfer with appropriate safeguards.

You can edit your profile, remove your own comments, control notifications and who can message you, and block accounts. You may withdraw notification permission in your device settings and disconnect sign-in access through the relevant Apple or Google account settings.

You can delete your account inside Tinta from Settings (step-by-step instructions are on our account deletion page). Tinta offers an account-only option that anonymises retained published contributions, and a “delete everything” option that removes the account and associated stories, chapters, comments, messages, library data, reading history, and other linked data from active systems. You may also contact us to request access, correction, deletion, or help exercising applicable privacy rights.

We keep account and service data while your account is active and as needed to provide the features you use. When you delete data or your account, it is removed or anonymised in active systems according to the option you choose. Limited records may be retained where necessary for security, fraud prevention, dispute resolution, legal compliance, and enforcing bans. Residual copies may remain temporarily in protected backups until those backups are replaced under our normal backup cycle.

We take reasonable measures to protect your information. No online service can be completely secure, so we encourage you to use a strong, unique password.

Tinta and its service providers may process information in countries other than the one where you live. Where required, we use contractual or other recognised safeguards for these transfers.

Tinta is intended for people aged 15 and over and is not directed to children under that age.

We may update this policy from time to time. If we make material changes, we will update the date above and, where appropriate, let you know in the app.

Questions about your privacy? Email us at hello@tinta.com.my.